This self-study course is a hands-on guide to both setting and re-defining goals, as well as a nuts-and-bolts planning resource for achieving those goals.

• Implement five proven goal-setting criteria to increase your chances for success
• Develop a credible selling strategy to facilitate a wider buy-in of each goal
• Create an action plan to carry out the goals' accomplishments
• Track goals to make certain they accomplish objectives on time
• Troubleshoot and rescue goals that have gotten off track

Course Objective:

Learn to set and achieve department or work unit goals that drive the organizational mission.

As one course among many offered in the American Management Association's curriculum, Managing and Achieving Organizational Goals has been designed specifically for the manager whose time is at a premium. It provides private, self-paced, individualized study; learning and self-evaluation through in-text exercises. Paralleling a business school course of study, AMA's curriculum provides practical information to working professionals who, on their own time and at their own pace, want to continue their education.

Jeffery H. Davis, M.Ed., is the founder and owner of Organization Renewal Associates, a consulting and training company in Littleton, Massachusetts, that specializes in improving workplace communication, coaching and teamwork, and organizational effectiveness. The company has aided organizations successfully in the private and public sector, including high- tech, healthcare, manufacturing, and service industries. Davis also has authored Coaching for Top Performance, Interpersonal Communication Skills in the Workplace, Developing Efficient Reading Skills in the Workplace, and How to Develop Listening Skills in the Workplace for the American Management Association. He is a member of the American Society for Training and Development, the American Entrepreneurs Association, and the Organization Development Network. Mr. Davis received his master's degree in education from Cambridge College.

The publisher wishes to thank the following people for their help in reviewing the manuscript for this course: Charles M. Cadwell, Training Systems +, Mulvane, Kansas; Professor Mark Rosen, Bentley College, Waltham, Massachusetts; and Karen Weiner, Northboro, Massachusetts.

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