In the first part of this course, you'll be introduced to the kind of planning that maximizes the effective use of space, equipment, and labor. In the second part, you'll find out how to manage a warehouse for maximum productivity by using your plan as an evaluation and correction tool.

Learn how to:

• Organize warehouse space, equipment, and personnel for maximum efficiency and customer satisfaction
• Develop a Warehouse Information System Plan to manage and control receiving, storage, picking, and shipping operations as well as losses
• Select the best combination of materials-handling and storage equipment
• Fill orders faster—and more cost-effectively
• Design and implement an effective loss-control program

Course Objective:

Understand how to maximize effective use of space, equipment, and labor to manage warehouse operations.

About This Course:

As one course among many offered in the American Management Association’s curriculum, How to Plan and Manage Warehouse Operations has been designed specifically for the practicing manager and the future manager. It provides private, self-paced, individualized study; learning and self-evaluation through in-text exercises; Paralleling a business school course of study, AMA’s curriculum provides practical information to working professionals who, on their own time and at their own pace, want to continue their education.

Dr. Thomas P. Cullinane is currently a professor at Northeastern University in Boston where he was Chairman of the Department of Industrial Engineering and Information Systems from 1985 to 1989. He has published over 40 technical papers and also a course book on material requirements planning.

Dr. Cullinane has worked with companies in planning and implementing automated manufacturing and business systems, warehouse management systems, and concurrent engineering programs. He received his B.S. degree from Boston University, Masters Degrees from Harvard and Northeastern Universities, and a Ph.D. from Virginia Polytechnic Institute. James A. Tompkins, president of Tompkins Associates, Inc., received his B.S.I.E., M.S.I.E., and Ph.D. from Purdue University. Well known throughout the United States and Canada as a material handling and warehousing expert, he has completed consulting assignments with companies such as AMOCO, Burroughs, Caterpillar, Eastman Kodak, General Electric, IBM, ITT Union Carbide, and Westinghouse.

Jerry D. Smith, a principal with the consulting firm Tompkins Associates, Inc., received his B.S.I.E. and M.S.I.E. from North Carolina State University. At Tompkins Associates, he has worked with companies such as Carolina Power and Light, Gillette, IBM, Kaiser Aluminum, and Tektronix. Jerry Smith’s experience includes industrial engineering positions at Firestone Tire and Rubber Company and Crown Zellerbach.

The publisher wishes to thank Michael A. McGinnis, Professor of Marketing and Logistics, University of South Alabama, for his help in reviewing this course’s manuscript.

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