The ability to manage change has become a key competency for those seeking to enhance either personal or corporate efficiency and effectiveness. Planning and Managing Change provides a structured and practical approach to dealing with change. This course teaches the importance of proactively managing change and avoiding the knee-jerk reactions that undermine efforts to deal with the organizational and human issues that accompany change.

Course Objective:

Gain skills to plan and manage every aspect of the organizational change process. Develop insights to help you lead others through the change process and foster adaptability and continuous learning.

You will learn how to:

• Manage the process, content and human dynamics of change
• Help others move successfully through the change process
• Diagnose the impact of change
• Identify how to engage the support of others
• Determine key success factors for evaluating change effectiveness
• Monitor change implementation
• Plan and manage change to enhance adaptability and ensure continuous learning

About This Course:

Planning and Managing Change has been designed for managers and supervisors who are required to take a larger role—sometimes a leading role—in planning and managing change. The ability to manage change has become a key competency for those seeking to enhance either personal or corporate efficiency and effectiveness. This course provides a structured and practical approach to dealing with change. It teaches the importance of proactively managing change and avoiding the knee-jerk reactions that cannot adequately deal with the organizational and human issues that accompany every change.

By taking this course, managers and supervisors will learn what it means to manage the process, content, and human dynamics of change and what they can do to help others move successfully through the change process. Planning and Managing Change teaches a variety of change management skills, discusses the attitudes and behaviors of successful change managers, and offers techniques for diagnosing and dealing with resistance. Managers and supervisors will learn how to create a comprehensive change management plan that begins with diagnosing the impact of change and identifying how to engage the support of others. Importantly, anyone taking the course will learn how to determine the key success factors for evaluating change effectiveness, monitoring change implementation, and planning and managing organizational change in a way that enhances adaptability and ensures continuous learning. Assessments, activities, and case studies enable users to test and measure their progress as they work through the course.

Vivette Payne is a consultant and writer who specializes in organization, team, and personal development. Her expertise includes leadership coaching, team building, the custom design and delivery of leadership and other skill development programs, and facilitating planning and strategy development. Vivette also works with organizations to design human resource systems that enable greater competitiveness and organizational effectiveness. She partners with a network of associates to bring clients a depth and range of expertise in organization, team, and personal development.

Payne is the author of First-Level Leadership: Supervising in the New Workplace, which has become a top-selling Self-Study course. She is also the author of The Team Building Workbook, published by AMACOM. She serves as an advisory editor for the American Management Association and developed the AMA’s training seminar, “Planning and Managing Organizational Change.” Payne was recently listed in the National Register’s Who’s Who in Executives and Professionals for achievement in her field. She holds a bachelor’s degree in psychology and a master’s degree in organization development.